Return Policy
If Monarch Sales made an error by shipping you an item you did not order, we will refund you the full amount of the item and cost of the return freight and insurance. Return shipping must be via ground service. The item must be returned within five (5) days for this refund to be given. It must be returned in its original unopened packaging. Once an order has shipped, the order can not be cancelled. A used item may not be returned for credit. To return an item simply go to the Contact Us button and let us know what you are returning. Monarch Sales will notify you with a phone call and you will be given an RMA number for the returned item. Or you may phone us at: 408-264-6156 or email us at yourbutterfly@sbcglobal.net Returns in any situation will be allowed only if the distributor/manufacturer from whom the order was shipped is willing to accept the item(s). Monarch Sales will not accept returns. Monarch Sales San Jose, CA 95124

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